We use cookies to ensure that we deliver the best user experience of our website. If you would like to, you can change your cookie settings at any time. Continue

Webinars

We are currently in the process of planning more webinars. If you have requested information from us, we will be sure to send you an invitation once this has been scheduled.

Previous webinars:

Browse our previous webinars to learn more about the online course that you are interested in. We have hosted a whole range of case study webinars as well as online course information webinars:

Online course information webinars | Case study webinars

  Business case study webinars

Online business case study tutorial – the rumour of the Apple car

Description: With the announcement of the latest Apple iPhone hitting the press, Dr Michael Shulver discusses previous speculation regarding Apple’s potential for competing in the auto-industry. Learn what this would mean from an operations perspective and discover more about our online programmes.

Online business case study tutorial - Starbucks mobile

Description: Dr Michael Shulver explores the operations management of Starbucks Mobile. Find out more about the issues that have arisen from this service design and learn more about our online business courses.

Online business case study tutorial – attracting a wider audience in museums

Description: Dr Mike Shulver explores a strategy employed by The Geological Museum, who set out to ‘promote discovery, understanding and enjoyment of the natural world.’ This type of service sector innovation and change applies to multiple modules on the University of Birmingham’s online business courses.

Online business case study tutorial – reinventing the zoo experience for visitors

Description: Dr Mike Shulver explores the way in which Singapore Zoo reinvented the consumer experience. He also explains how the online business courses at the University of Birmingham benefit students.

Online business case study tutorial – lunch delivery in Mumbai

Description: Explore the logistics of lunch deliveries made by the Mumbai Tiffin Box Suppliers Association (MTBSA), learn how this organisation deals with fluctuations in demand and hear questions from attendees and learn about the online business courses available.

Online business case study tutorial – the evolving music industry

Description: From records to tapes, CDs to MP3 files and live streaming online, the music industry has gone through rapid change in recent years. Find out how this type of change has negatively impacted the supply chain and learn more about our online business courses.

Online business case study tutorial – deconstructing services

Description: QBNET is a brand of men’s hairdressers which revolutionised the hairdressing industry in Japan. Compare profit margins and differences in efficiency. Transfer this type of operations management to other industries and find out what else you could be learning on either of our online business courses.

Online business case study tutorial – performance management in the hotel industry

Description: In this webinar, Dr Mike Shulver looks at the service concept of a UK-based hotel group and deconstructs the strategies employed by this hotel. Hear a Q&A session at the end of the tutorial to learn more about the Online MBA and Online MSc International Business.

  Public administration case study webinars

the role of mayors in local government image

Online public administration case study tutorial - elected mayors in English regions

Description: Professor Catherine Staite, Director of Public Service Reform at INLOGOV, dicusses the impact of elected mayors in local government and applies them to fit within a global context.

Online public administration case study tutorial - 21st Century Public Servant

Description: Join Professor Catherine Staite, Director of Public Service Reform at INLOGOV, to explore the current challenges that face the public sector and how to develop your skillset to become part of the 21st Century Public Service Workforce.

Online public administration case study tutorial – demand and capacity management

Description: Applying demand and capacity management in public services can be difficult as seasonality and variability present problems. Learn from Dr Helen Dawson on strategies for tackling demand and capacity management in emergency services and about the Online Masters of Public Administration.

Online public administration case study tutorial – distributed and emergent public leadership

Description: Learn what you could be studying on an Online Masters of Public Administration: using ‘health services in Lincolnshire’ as a case study, Dr Helen Dawson explores the concept of reconfiguring leadership to build a more efficient and effective health sector at county-level.

Online public administration case study tutorial – local strategic management

Description: In the UK, we are seeing a renaissance of strategic planning as a result of reforms in local government. Learn how Birmingham City Council is using a strategic approach at city-level and hear more about the Online Masters of Public Administration.

Online public administration case study tutorial – public leadership

Description: A masterclass on theoretical perspectives of leadership and what this means in the public sector. Dr Helen Dawson explores the importance of personal contribution in leadership and shares information on what it’s like to study online at the University of Birmingham.

  Online course information webinars

UoB MPA Webinar Admissions Academic Services Icon

Online Masters of Public Administration webinar - information session

Description: Learn more about our Online Masters of Public Administration. Hear from admissions and instructional designers on what it's like to study this course.
UoB - Business Webinar - Daniel Chicksand image

Online Business webinar with Director of the Online MBA, Dr Daniel Chicksand

Description: Discover more about our online business courses with a tour of the online learning environment with Dr Daniel Chicksand.

Online Business webinar – live demo of the online learning environment

Description: Explore studying online with Dr Michael Shulver, Director of Online Content at Birmingham Business School. View a tour of the online learning environment and learn why the University of Birmingham might be the right choice for you.
Photo of Dr Roshan Boojihawon

Online Business webinar with Director of the Online MSc International Business, Dr Roshan Boojihawon

Description: Dr Roshan Boojihawon gives a tour of the online learning environment and answers questions from attendees at each stage, explaining how students would interact with the material if they were to choose to study business online.

Online Masters of Public Administration information webinar

Description: Hear from Admissions, view the online learning environment and hear from current students to help make your decision on whether an Online Masters of Public Administration is right for you.
Birmingham Business School

Online MBA information webinar

Description: If you’re thinking of applying for an Online MBA, this webinar will give you an in-depth overview of the course, present visuals of the online learning environment and explain the key reasons for choosing the University of Birmingham.
Institute of Local Government Studies

Online Masters of Public Administration information session

Description: Hosted by Dr Helen Dawson, this webinar shares the benefits of studying the Online Masters of Public Administration at the University of Birmingham – as well as an in-depth overview of the course.
Birmingham Business School

Online MSc International Business information webinar

Description: Learn what it’s like to study this course with the University of Birmingham and gain an in-depth overview of the modules available. See the online learning environment for yourself and hear a range of questions from attendees.