The human elements of management

The best leaders excel in guiding others - as well as building their own careers - through an understanding that people are the most important resource an organisation has at its disposal.  

Appreciating the way people behave and interact (or the ‘human’ elements of management), is key for successful leaders no matter what sector or profession they are in. Convey the benefits of change, adapt your communication style and tackle challenges as a team with our helpful guide to successfully following the human elements of management:

1) Adapt your communication style

No two people communicate in the same way. Leaders who are in contact with professionals at all levels of an organisation should have the ability to adapt their communication style when communicating with professionals in assistant and coordinator roles - as well as executive and leadership positions.

There may also be external stakeholders who require different forms of communication too (for example customers, clients, members of the public etc.), so it’s important to be agile when engaging with others.

2) Convey the benefits of change

Leaders who are steering their organisations through change will require a lot of support. This can be integral to how effective such changes are, so it is up to them to ensure colleagues and other stakeholders are fully aware of (and committed to) making changes work:

“Anyone looking to create change has to have an awareness of the various issues and approaches to implementing change on the individual, team, or company level¹,” says Pete Foss, Lecturer, Online MBA.

Conveying a vision for change can allow you to give business transformations the best chance of success.

Recommended read: Campus vs online: which mode of study is right for you?

3) Tackle challenges as a team

People perform best when they pool their resources and draw on each other’s strengths. When budgetary pressures mount, leaders must become more creative and resourceful when it comes to making up deficits.

Capitalising on the mix of experience, perspectives and skills within a team is a great way of hitting upon new ways to generate funds. To find the best solution, leaders should recognise how to facilitate effective teamwork between people from different walks of life.

“Group work was my biggest challenge. People have different cultures – we work in different ways. You have to be able to embrace those differences,” says Helena Feibert, graduate, Online MSc International Business.

“It’s not just academia – you learn something about how you work and how you don’t work.”

Develop your grasp of the human elements of management

Strengthen your skills as a leader and prepare for the next stage on your professional path. Understand how to approach management challenges with a human touch and be in demand no matter where you want to take your career. Download a brochure for more information.


¹UNKNOWN (2018) Want to Advocate for Change? Here are 3 Realities You Need to Know. Ivy Exec [online] Available at: [Accessed 03.09.2018]

Add your comment