Browse our previous webinars to learn more about the online course that you are interested in. We have hosted a whole range of case study webinars as well as online course information webinars:Online course information webinars | Case study webinars
Business case study webinars
Online business case study tutorial – the rumour of the Apple car
Description: With the announcement of the latest Apple iPhone hitting the press, Dr Michael Shulver discusses previous speculation regarding Apple’s potential for competing in the auto-industry. Learn what this would mean from an operations perspective and discover more about our online programmes.
Online business case study tutorial - Starbucks mobile
Description: Dr Michael Shulver explores the operations management of Starbucks Mobile. Find out more about the issues that have arisen from this service design and learn more about our online business courses.
Online business case study tutorial – attracting a wider audience in museums
Description: Dr Mike Shulver explores a strategy employed by The Geological Museum, who set out to ‘promote discovery, understanding and enjoyment of the natural world.’ This type of service sector innovation and change applies to multiple modules on the University of Birmingham’s online business courses.
Online business case study tutorial – reinventing the zoo experience for visitors
Description: Dr Mike Shulver explores the way in which Singapore Zoo reinvented the consumer experience. He also explains how the online business courses at the University of Birmingham benefit students.
Online business case study tutorial – lunch delivery in Mumbai
Description: Explore the logistics of lunch deliveries made by the Mumbai Tiffin Box Suppliers Association (MTBSA), learn how this organisation deals with fluctuations in demand and hear questions from attendees and learn about the online business courses available.
Online business case study tutorial – the evolving music industry
Description: From records to tapes, CDs to MP3 files and live streaming online, the music industry has gone through rapid change in recent years. Find out how this type of change has negatively impacted the supply chain and learn more about our online business courses.
Online business case study tutorial – deconstructing services
Description: QBNET is a brand of men’s hairdressers which revolutionised the hairdressing industry in Japan. Compare profit margins and differences in efficiency. Transfer this type of operations management to other industries and find out what else you could be learning on either of our online business courses.
Online business case study tutorial – performance management in the hotel industry
Description: In this webinar, Dr Mike Shulver looks at the service concept of a UK-based hotel group and deconstructs the strategies employed by this hotel. Hear a Q&A session at the end of the tutorial to learn more about the Online MBA and Online MSc International Business.
Public administration case study webinars
Online public administration case study tutorial - elected mayors in English regions
Description: Professor Catherine Staite, Director of Public Service Reform at INLOGOV, dicusses the impact of elected mayors in local government and applies them to fit within a global context.
Online public administration case study tutorial - 21st Century Public Servant
Description: Join Professor Catherine Staite, Director of Public Service Reform at INLOGOV, to explore the current challenges that face the public sector and how to develop your skillset to become part of the 21st Century Public Service Workforce.
Online public administration case study tutorial – demand and capacity management
Description: Applying demand and capacity management in public services can be difficult as seasonality and variability present problems. Learn from Dr Helen Dawson on strategies for tackling demand and capacity management in emergency services and about the Online Masters of Public Administration.
Online public administration case study tutorial – distributed and emergent public leadership
Description: Learn what you could be studying on an Online Masters of Public Administration: using ‘health services in Lincolnshire’ as a case study, Dr Helen Dawson explores the concept of reconfiguring leadership to build a more efficient and effective health sector at county-level.
Online public administration case study tutorial – local strategic management
Description: In the UK, we are seeing a renaissance of strategic planning as a result of reforms in local government. Learn how Birmingham City Council is using a strategic approach at city-level and hear more about the Online Masters of Public Administration.
Online public administration case study tutorial – public leadership
Description: A masterclass on theoretical perspectives of leadership and what this means in the public sector. Dr Helen Dawson explores the importance of personal contribution in leadership and shares information on what it’s like to study online at the University of Birmingham.
Online course information webinars
Online Masters of Public Administration webinar - information session
Description: Learn more about our Online Masters of Public Administration. Hear from admissions and instructional designers on what it's like to study this course.
Online Business webinar with Director of the Online MBA, Dr Daniel Chicksand
Description: Discover more about our online business courses with a tour of the online learning environment with Dr Daniel Chicksand.
Online Business webinar – live demo of the online learning environment
Description: Explore studying online with Dr Michael Shulver, Director of Online Content at Birmingham Business School. View a tour of the online learning environment and learn why the University of Birmingham might be the right choice for you.
Online Business webinar with Director of the Online MSc International Business, Dr Roshan Boojihawon
Description: Dr Roshan Boojihawon gives a tour of the online learning environment and answers questions from attendees at each stage, explaining how students would interact with the material if they were to choose to study business online.
Online Masters of Public Administration information webinar
Description: Hear from Admissions, view the online learning environment and hear from current students to help make your decision on whether an Online Masters of Public Administration is right for you.
Online MBA information webinar
Description: If you’re thinking of applying for an Online MBA, this webinar will give you an in-depth overview of the course, present visuals of the online learning environment and explain the key reasons for choosing the University of Birmingham.
Online Masters of Public Administration information session
Description: Hosted by Dr Helen Dawson, this webinar shares the benefits of studying the Online Masters of Public Administration at the University of Birmingham – as well as an in-depth overview of the course.
Online MSc International Business information webinar
Description: Learn what it’s like to study this course with the University of Birmingham and gain an in-depth overview of the modules available. See the online learning environment for yourself and hear a range of questions from attendees.